I booked triple room , they refused that triple room will be for 2 kids in the room and pushed me to book another single room for another adult Very poor communication from receptionist Jess and her manager , very racistic behaviour with how they are looking at you despite we are doctors not low social level She told me if you want family room we have this in Liverpool ( which is totally not respectful ) When booked another room single one they gave us one of rooms for disabled They wrote on the card wrong time for breakfast Very tight rooms Not co operative Parking places limited Old fashion The only positive is view which I requested Not a good place to stay at to be honest especially for families People stayed at floor between rooms Disappointing
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