Much like the other customers same situation with me as well. They are absolutely horrible at communication to the customers. They launched a new sunscreen and many people pre-order it in June 2021. They said in September it would ship out. Customers kept and then they finally sent out an email to everyone letting us know that shipping was delayed. In their social media people ask about shipping updates and they ignore responding to that. However they didn’t activate you respond to other people complimenting their product while continually promoting a product they stay silent on us to the status of the product. I paid $85 on my preorder so not cheap. Then finally an email was sent on sept 20th with a guarantee that the product will definitely ship in November. November arrives and yet again we are asking for an update on social media. On November 10 I saw that some people received a personal response in their DM‘s while others were told an email will go out that week. We received an email on November 11 letting us know that shipping was yet again delayed no update as to when they plan to ship. After taking my money with barely any updates and no transparency I canceled my order. And today and email went out from the founders that now shipping is guaranteed in early December. This is the worst experience I have ever had with a company that rides on the mention of Chrissy teigen using their product. Sales exploded for them. They really don’t care about how angry customers are with this whole situation because they have their sakes and promotions from big companies.
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Le Prunier® Plum Beauty Oil is an antiaging, multi-purpose oil that balances, restores and refreshes the skin. Our proprietary blend of all-natural, organic plum varietals is grown, harvested and cold-pressed on our 4th generation family farm in Califo...
