Leroy Merlin in undoubtedly the worst online shop in France. I have bought a robot lawn mower which never worked. When bringing up the problem, and asking for a refund they simply discarded my request, stating that the "box had been opened" (which is of course illegal to say). The customer support then led me to destroy the robot by doing a silly operation so that it would be impossible to even resell it. Almost 2 years down the line I'm still stranded with this robot. They apparently can't care less about loosing a customer (or many in my case, since many numbers of my family have sworn to never buy from them ever again).
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Les produits, les conseils et les idées pour le bricolage, la décoration et le jardin.