Took 20 days to receive my order. I bought 2 pairs of sunnies of the same style, 1 pair fit great but the other pair was faulty and loose. Their return policy states that any faulty product should be sent back but we must contact customer service first. I emailed them 5 times throughout 2 weeks with no response, so I sent it back on my own dime without waiting. If I didn't like the style, I wouldn't complain about the shipping cost as it was clearly stated in their policy. However why are we responsible for the return cost when they clearly did not do QC and sent me a faulty product that I'm forced to return? They quickly processed my refund and even sent me an email asking for feedback, which I provided, which was then ignored again. If I'm desperate enough to buy from this brand again, I'd only do so through a reputable third-party such as Shopbop or Net-a-Porter so I don't have to deal with their lack of CS. Very shocked that companies still neglect/ignore customers like this.
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Defined by reinvention of classic shapes, and injected with sleek, modern attitude, Le Specs has forged its position in the market as a leading youth-driven and directional brand. Le Specs’ success is testament to its provocative styling and abil...
