The subscription renewed automatically without any notice. I noticed the charge early and reached out immediately, but despite multiple attempts to cancel, I was told it might still be possible. There's no customer service line, only email. Still, they shipped my order and claimed I received a reminder email, which I never did. Their customer service is full of excuses and conflicting information, making it difficult to refuse packages and pursue refunds. This is not care; it's a money grab. Be cautious if you choose to do business with this company. They don't honor timely cancellation requests and complicate the process unnecessarily.
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