We found a scavenger hunt through Eventbrite that looked to be a lot of fun, and purchased the tickets with Let's Roam. The event was Belle Meade in Nashville TN. The trip started off a little rough, as the starting point address was actually someone's house, who didn't appreciate having people on his property. Once we found the actual start point, we started the app led hunt, only yo be approached by employees of the property. We were informed that the property is open to the public, but only if tickets are purchased at the visitors center. We explained that tickets were already purchased, and showed them to the staff, who then informed us that they do not honor or recognize tickets from outside vendors. So we ended up buying 2 additional tickets just to do the hunt. Upon reaching out to Let's Roam, the first email response was very professional, and offered us either another set of free tickets to another hunt, or a refund. When I chose refund, the next response was telling me that a refund couldn't be issued because we used Groupon, which is completely false. I had already clarified that we had gone through Eventbrite. I've seen a lot of positive reviews for Let's Roam, and had no reservations about doing one of their sponsored hunts, but at this point, it seems like they are just giving me the runaround. They keep saying it's an app lead adventure, which is true, but don't appear as if they want to acknowledge that they sponsored a hunt on property not 100% open to the public. Very disappointed with our first experience, and not sure if we will ever do another event sponsored by them.
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Let’s Roam is an interactive adventure company that helps people explore the world around them through app-led scavenger hunts and custom experiences. With activities available in over 3,000 locations across 27 countries, Let’s Roam makes it easy to discover a city’s landmarks, hidden gems, and rich history—whether you’re a tourist or a local. Each hunt includes fun trivia, photo challenges, and missions designed to get participants moving, thinking, and laughing together.
In addition to public adventures, Let’s Roam specializes in team building experiences for companies looking to boost morale and strengthen collaboration. Their corporate scavenger hunts are designed to encourage communication and problem-solving, all while having fun outside the office. Options are available for outdoor city adventures, indoor events, and even virtual team building, making them a great fit for teams of all sizes and work settings.
Let’s Roam also offers custom events for special occasions like birthdays, bachelorette parties, and family reunions. Whether you’re looking to bond with coworkers, celebrate with friends, or explore solo, their platform offers a flexible, engaging way to connect and make memories. With Let's Roam, every experience is a new adventure.See more
