I've been a customer for a year and just renewed. I can't access the Quick Clinic menu on the app - I've reported this five times in the last four weeks, but keep receiving the same response - 'we have forwarded your issue to IT.' There's been no feedback or willingness to resolve it - I can't talk to a Senior Manager about this issue - it’s a complete farce, and I'm paying for this service. I needed it in December when I was unwell, but it didn't function then and still doesn’t. No one has bothered to fix it or be honest about its shortcomings.
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Level Health Limited trading as Level Health is regulated by the Central Bank of Ireland. Health insurance products provided by Level Health Limited are underwritten by Aviva Insurance Ireland DAC. Aviva Insurance Ireland DAC, trading as Aviva, is regulated by the Central Bank of Ireland.See more
