I've found it very easy to reach out to customer support, and they even called me back immediately after the call dropped. Right from the start, I felt reassured. I ended up needing urgent care at the A&E, and my plan covers €250 of the cost, so after paying that at the desk, I used the click-and-claim feature on the app. It was refunded instantly, with no waiting. So far, I'm very satisfied with their service and have encountered no issues. I'm on Plan C and have been with them since October 2025.
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Level Health Limited trading as Level Health is regulated by the Central Bank of Ireland. Health insurance products provided by Level Health Limited are underwritten by Aviva Insurance Ireland DAC. Aviva Insurance Ireland DAC, trading as Aviva, is regulated by the Central Bank of Ireland.See more