Consistently poor customer service and undertrained agents who couldn't even calculate my charges accurately. Despite receiving an email from the provider promising a 10% renewal discount and a gift, I spent four weeks trying—and failing—to have the discount and accurate charges applied. When I eventually canceled my renewal, they immediately closed my account, blocking claims and GP access even though my policy was still active. This has been an entirely frustrating and unprofessional experience.
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Level Health Limited trading as Level Health is regulated by the Central Bank of Ireland. Health insurance products provided by Level Health Limited are underwritten by Aviva Insurance Ireland DAC. Aviva Insurance Ireland DAC, trading as Aviva, is regulated by the Central Bank of Ireland.See more
