They have a peculiar interpretation of excess, seemingly designed to avoid paying claims. They state an outpatient excess of €125, which I, along with the insurance authority, understand as my liability for the first €125 of a claim. However, they calculate this €125 at €20 per visit, meaning one could potentially pay over €1000 before receiving any refund. Even their own representative couldn’t clarify the reasoning behind it logically; she was merely reading from a script. I contacted the insurance authority, and they were equally baffled. I will not be returning to this provider.
Claim your business profile now and gain access to all features and respond to customer reviews.
Ireland's newest health insurance provider.
Less complexity, more simplicity with just 4 straightforward plans.
For simpler, smarter health insurance visit levelhealth.ie.
Level Health Limited trading as Level Health is regulated by the Central Bank of Ireland. Health insurance products provided by Level Health Limited are underwritten by Aviva Insurance Ireland DAC. Aviva Insurance Ireland DAC, trading as Aviva, is regulated by the Central Bank of Ireland.See more
