I switched to Level Health in January, both myself and my wife set up login accounts to look for a quote, so when I proceeded with my quote it wouldn't allow me to add my wife on as a member on my account as she already had an account. This means she cannot access any of the digital services and have paid for as a member. I have raised this issue a number of times with no result, on my last conversation I asked to make a formal complaint as I don't think it's acceptable to be paying for my wife when she can't access services we are paying for. Very poor follow up and resolution for a problem still ongoing.
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Level Health Limited trading as Level Health is regulated by the Central Bank of Ireland. Health insurance products provided by Level Health Limited are underwritten by Aviva Insurance Ireland DAC. Aviva Insurance Ireland DAC, trading as Aviva, is regulated by the Central Bank of Ireland.See more
