My son took out a policy on Thursday morning with Lexham and his circumstances changed so we requested to cancel it through the portal and by email about 2 hours later. We lost our deposit of £76.00 and had to pay another £30.00 as Lexham said the amount paid did not cover the time he was with them! I did receive paperwork by email but if they had responded earlier to our request, this was not necessary.A company to be avoided at all costs.
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