Absolutely awful experience considering I've been a customer for around 20 years. I am having more than one problem with my local service centre so decided to contact head office to resolve it. Their recorded message informs me they are only open Monday to Friday 09:00-17:30 - but I'm writing this at 11:07 on a Thursday. I have tried other numbers but nobody wants to know. By the way - one of the problems is my local service centre is unable to source tyres for my vehicle. Kwik Fit can get them within a day. How does anyone explain that?
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