Absolutely shit they blocked communications with myself due to them failing service level agreement, take advantage of people disabilities, think they are above the law, add extra time on your case when they already added time due to a back log absolutely useless needs a complete overhaul and the current staff sacked
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The Local Government and Social Care Ombudsman, We are the final stage for complaints about councils, all adult social care providers (including care homes and home care agencies) and some other organisations providing local public services. We are a f...