Wanted to complain about a negligent decision made by my LA, and their subsequent uninterest in my complaints. Tried to register with LGO to submit my complaint and the site said I was already registered. Asked for a reset and the site said I don't exist!! I give up!!
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The Local Government and Social Care Ombudsman, We are the final stage for complaints about councils, all adult social care providers (including care homes and home care agencies) and some other organisations providing local public services. We are a f...