Bought 2 jumpsuits on sale from $290 down to $75. I genuinely believed I was buying from a small business in Auckland, a mom. They arrived, the material and sewing looked cheap, the plastic packaging was in Chinese. The straps were not adjustable as stated and as a result it did not fit my body length. The page said 100% money back guarantee. I emailed to return. They offered me a 20% refund and 25% discount on next purchase. I said, no, I want a full refund. They then offered me store credit for the full amount. I said no, I want a full refund to my card. Apparently I have to pay $40 now to get my refund. It's been a week and the customer support is slow and poor. I have also since found the exact jumpsuits on temu for $25. So basically the whole site is a scam site just shipping from china.
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