They lied to me. I had one payment that didn't go through, and they put a block on my name. I contacted them about this and they said as soon as the payment was made they would remove the block. I made the payment and now they are refusing to remove the block on my name and keep saying that once the next payment goes through they will. When the email CLEARLY states that as soon as the late payment was made it would be lifted. I am not impressed at all. I even have pictures of the conversation and they are still going back on what they said, saying that the email says something else. Edit: one payment was late because I didn't know it was coming out the day that it did, I did not miss numerous payments, also you guys put a block on my name so I can't apply for anything from anywhere else. I made the late payment because the email says and I quote "e-transfer is for the missed payment, ensuring your payment will go through will lift the block" The payment did go through. I checked with my bank. And the block is still on my name.
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