Ordered from this company (now know to be based in China) products arrived minus two items. the product received was loose powder pallet not baked powder as advertised. Customer service contacted. no apology no recognition of items missing offered 20% off price. refused the offer asked for return address offered 30% again refused. requested I send the item back to China address supplied at my expense to see if the item was eligible for a refund. If so they would refund but not the return postage. The item was posted from a PO box in Hounslow which was not safe to return to.. NOT A REPUTABLE COMPANY. Advised to AVOID at all costs.
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