I submitted a review on Saturday, January 10th, requesting it be treated as a complaint. I received a response from the support team stating that someone would reach out within 28 days. Despite multiple attempts to contact the company throughout Sunday and following all provided instructions, the issue persisted. It continued until I finally spoke with the technical support team who resolved the problem, but do you really consider one hour and fifty-five minutes on hold a decent service? I certainly do not... absolutely appalling service. I have spent nearly five hours since the issue began on Friday, January 9th, trying to get it resolved.
Claim your business profile now and gain access to all features and respond to customer reviews.
LifeConnect24 is a national telecare provider supporting our customers to maintain their independence by enabling them to stay safe at home and on the go. A personal alarm from LifeConnect24 provides 24-hour support at the press of a button, giving our customers and their families reassurance that help is at hand should they need it.
