It was quite challenging to fill out the form, particularly the address section, and there was no confirmation regarding costs. The direct debit process was confusing, and we were unable to get the device working with the alarm. Two help numbers were unavailable over the weekend, and the emergency line was too busy to provide assistance—definitely not a great start.
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LifeConnect24 is a national telecare provider supporting our customers to maintain their independence by enabling them to stay safe at home and on the go. A personal alarm from LifeConnect24 provides 24-hour support at the press of a button, giving our customers and their families reassurance that help is at hand should they need it.