So, this is a follow up from my review of November 20, to which I received the following reply: "Reply from LifelineNov 25, 2025Steve, thank you for providing information. I was able to locate the account and have escalated this over to our supervisor team to investigate and follow up with you to address your concerns."Well, here it is December 5th & I received a letter from Lifeline dated November 26 (one day later) threatening me again about being delinquent. Since they do not seem to want to do a simple follow up, I found the return label copy they had sent in September and tracked it thru FedEx. In less than 5 minutes I not only tracked the package to their address, but received a document from FedEx showing proof of delivery. I wish there was a way on Trustpilot to upload these documents, since someone at Lifeline apparently reads these reviews and sends a canned response.
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