Do not buy this product if you want soft water. They use taglines like “manage your hard water problems” and “water softener alternative”. This is deceptive as this system does NOT soften the water. I called about my concerns and was blind transferred to my sales rep, Pronnie, who spat out pre-memorized talking points. All I wanted was a solution to make my water soft again but was told by Pronnie he would speak to his regional manager and they would get back to me. A week later, and no one cared enough to contact me in any fashion. This “water softener alternative” costs way too much to NOT soften water and when you add the poor customer service, just not worth it.
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