lifestraw.com

1.5
1.5 Based on 26 reviews

Official Facebook page for LifeStraw, the award-winning water filter technology...

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H. Bortner
New Dispenser leaves, getting the run around for a refund.

I received this dispenser and found that the spout leaks. Since I was well within the 45 day return window, I initiated an online return as there is no phone number for customer service. I got an email telling me this was a warranty issue and that I should make a warranty claim for a new part. It would be impossible for me to replace the spout. I emailed back that I want to send it back for a refund. I have yet to hear from them. If you look through the online reviews, this kind of leak is common to their products. I would not buy anything from this company!!!

1
Date of experience: Nov 11, 2025

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