The filtration rate is extremely slow, and I’m not talking about 25 minutes, as they claim in their advertisement, I’m talking about hours. Second, their customer service is extremely bad, You can’t reach them — there’s almost no way to contact them except by email, and even then, they’re not very quick to reply. Third, I wanted to make myself a cup of tea today, so I poured water that I had filtered using my LifeStraw filter into my glass kettle. After the water boiled and the kettle turned off, I looked at the water and it was extremely dirty — very cloudy and murky. Then I tried filtering the same water using my regular filter, the one I bought at an ordinary grocery store and it was much cleaner. I paid 80 euros for that thing, and I can’t reach the customer service, I’m extremely disappointed in that thing. I should’ve bought it from Amazon, there I could’ve handled my issues much faster. You live and learn!!!
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