I wish I had seen these other negative reviews before I paid $87.68 for my products from LifeStraw. Like others are stating, the products being ordered are not being delivered. I too received a tracking number, but the USPS is still stating "Shipping Label Created, USPS Awaiting Item." That was on March 19th. Another check this morning reveals the same status. On March 23rd I received an automated email from LifeStraw claiming they noticed the "shipment hasn't been updated by the carrier in a few days... There's not need to check in with us - We're monitoring your shipment with USPS and will be in touch if it isn't moving soon." If you notice, on their website they have FAQ's regarding delays in shipment, why they don't show as being shipped, etc. Seems odd, doesn't it, to have articles like this? It suggests they either have ongoing and unresolved shipping issues, or perhaps there is something else going on behind the scenes at LifeStraw that is causing the delay. USPS has its issues, but this seems like a trend that indicates other problems. And that seems to be confirmed by the multiple (and recent) complaints, all very similar. I just sent an email to LifeStraw asking for some resolution - as noted in another review, they don't have a customer service phone number you can call. That alone should give you pause before purchasing from them. I'm not hopeful I will receive a timely response to my email, based on other comments here.
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