lifetimefitness.com

1.1
1.1 Based on 80 reviews

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Claude Jenkins
My experience working at Lifetime West…

My experience working at Lifetime West 56th Street was deeply disappointing. In my personal experience, I felt targeted and treated unfairly by management, especially Melina Hetman and April Ho. April often made it clear that if you weren’t in her circle, she wouldn’t put leads on your calendar, and Melina’s behavior toward me felt unprofessional and biased throughout my time there.When I brought my concerns to Brian Brister, a corporate representative, I was shocked to be terminated almost immediately afterward. Instead of investigating the issues, it felt like Melina and April closed ranks and escalated the situation against me. West 56th Street has long had a reputation among staff as one of the more racially insensitive clubs in New York, and rather than addressing toxic behavior, management tends to move problematic employees around and ignore the core problems.I’m sharing my experience in hopes that corporate finally reviews the culture at this location and takes real steps toward accountability, fairness, and a truly inclusive workplace.

1
Date of experience: Nov 24, 2025

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