The lights arrive in crushed boxes. One of the lights I received wasn't even a product they have on their site, and didn't match the other in the pair I had ordered. They aren't in "lights of sweden" packaging - they are just made in china generic products, in whatever boxes, that look like they were ordered on amazon and passed on to the customer at inflated prices. Their customer service is so, so random and confusing. Instead of returns, they keep offering discounts until they exhaust you. It's one of those instagram companies that keep popping up in your feed and you order from, and then very much regret. I wished I had checked up on what google said before I ordered impulsively: "The company "Lightsofsweden" is likely based in China, not Sweden, and appears to be fraudulent based on customer reviews. Many customers report receiving products that are of poor quality and are required to ship them back to China for a refund, with the company's website not clearly disclosing its location. There are reports of the company using misleading advertising that suggests it is a Swedish business. The company ships products from and requires returns to be sent to China.Customers describe the company as having "misleading advertising" and selling "Chinese garbage," noting that the "Sweden" in the name is inaccurate.Complaints include products not working, poor quality, and difficulty with customer service and returns."
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