lillevilla.co.uk

4.8
4.8 Based on 201 reviews

Quality Log cabins designed and supplied from Finland installed throughout main land U.K....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
I was initially very pleased - but caveat emptor

I was initially very pleased with the delivery and installation of our large 7.4 MTR shed but the door was warped when installed but I hoped it would settle. We rang the company on day 2 and the smooth salesman assured us it would straighten out. It did not. The shed instructions state it must be painted inside 7 days which we did under difficult circumstances, but we did seal the double doors with wood sealant anyway as we reasonably expected to have door replaced on what is a £10.000.00 building after all. We were appalled to discover the company was not interested in sorting the problem and hid behind the BS excuse of saying we did not paint it inside the 7 days. A very poor attitude considering it cost 10 thousand pounds. A case of ruining a ship for a hap'eth of tar I feel. The shed is good but shows low moral fibre and I would sadly not now recommend this company for its low moral compass BS and appalling lack of after care. We cannot lock the door and as it does not seal I fear winter will wreak havok on the shed and contents. The experience rather smacked of "del boy " morals. I am hoping by making people aware of the shady tactics it will cost them more than the cost of a chippy or a new door. As ye sow - so shall ye reep.Shame on you lillevilla

2
Date of experience: Dec 06, 2021

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More