March 2025I’ll begin by saying that I own several pieces of Lilly Pulitzer and had not had a terrible experience until now. I spent $128.00 on the Riley pant, and washed with cold water and then air dried. I’ve reached out to customer service twice regarding the poor fabric quality. I washed once and the pants developed cotton balls immediately, and both times the representative said there was nothing they could do to help because I’d worn them. I explained that had I know they would develop cotton balls, I would not have worn and returned immediately. My explanation derived the same response. I would strongly recommend against paying such high of a price for these pants.
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Lillian Pulitzer Rousseau, better known as Lilly Pulitzer, was an American socialite and fashion designer.