I was hesitant to answer since I didn't recognize the number and have experienced scams in the past. I requested the correct payment details to be sent, but have yet to receive them, which is impacting my credit account and causing frustration. The caller was pleasant and provided explanations, but I specifically asked for the information via email. Due to my disability, visiting a bank is challenging, so I need to make online payments, but I require the bank details.
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