I felt uneasy answering the call since I didn't recognize the number and have been a victim of scams in the past. I requested the correct payment details to be sent to me to cover my monthly amount, but I haven't received anything yet, which is affecting my credit account and leaving me dissatisfied. The caller was friendly and provided explanations, but I specifically asked for the information to be emailed. As I have a disability, accessing a bank isn't easy for me, so I will need to make payments online, but I require the bank details.
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