I purchased a 6-seat Rubik V in October. I was amazed at how quickly my order arrived- in only a week! Each piece came in its own sturdy box and they were well packed. Putting the pieces together was super simple, and I could tell that the construction of the couch itself was solid.
We had chosen the dark linen fabric for the upholstery, but had some issues with it pilling after a few weeks. The fabric was also a little stiffer than I realized or wanted. When I reached out to customer support for my concerns, they immediately sprang to action to help solve the issue. They offered to send replacement covers of the same fabric or offered me replacement covers of their new chenille fabric. The covers had to be shipped from their overseas warehouse, but arrived pretty quickly for being shipped around the holidays.
I received the new covers and changed them out the same day. I noticed that I was missing one cover and emailed them right away. They were super quick to send one right out and it arrived in about a week.
I was blown away by how helpful and kind this company was. I don’t normally write reviews, but they went above and beyond. We absolutely love our couch! It is extremely soft and comfy. The versatility of the pieces is so awesome and for the size of couch we bought, the price is unbeatable. We are so happy to have more seating for friends and family when they visit!
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LINSY HOME wants to create for young people that is undefined, limitless, and can meet their different needs at different stages of life. We hope that our products are not just short-term companions for a stage of life, but become users' "family members" with extraordinary quality and limitless designs that accompany them through their growth.
Therefore, our product starts with a modular sofa that is full of imagination. Users can freely change its combination and layout according to their needs. But the imagination doesn't stop there. Linsy Home's modular sofa has more practical features, unexpected fabrics, a brand new comfortable experience, and designs that surpass imagination.See more
