The first delivery back on 6th Jan was left outside our warehouse door - chasing this up as POD advised driver had left at a 'sales counter and signed for by Watson' - on investigation we had no employee named Watson and No Sales Counter as POD clearly showed part of our order delivered and left outside. Head Office contacted Liquidline and they supplied missing parts of the order FOC on next day delivery. APC attempted to deliver but as our store was not open yet they failed delivery, we contacted Laura and she ensured our coffee supplies were redelivered sameday as promised. Liquidline do not deliver their supplies themselves and use a delivery company - they are the ones at fault - contacting liquidline customer services we cannot fault. Thankyou we now have happy, warm, refreshed customers as your coffee and hot chocolate are amazing. Big thanks to Laura putting up with my endless emails
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A culture for amazing customer service where people are our passion. We take a thoughtful approach to ensure our customers have the right refreshment solutions to suit their needs. Our in-house teams of Sales, Client Managers, Customers Service, Operations, Engineers and Marketing are knowledgeable in their fields. We ensure our teams are provided with continuous training to ensure they are innovative and smart working. We are passionate about our customers and staff, and pride ourselves doing everything we can to ensure amazing customer service throughout your entire journey with us.See more