Rating: ⭐☆☆☆☆Title: Misleading Refund Process – Return to Brazil for a UK Order!I had an extremely disappointing experience with Lirois.I purchased items in GBP assuming it was a local retailer. Only after applying for a refund did I find out that I had to ship the return all the way to Brazil — it was not mentioned in the refund policy.Despite following all their instructions and sending proof of shipment, I received only items refund. They refused to refund the shipping cost, even though they had clearly promised to do so once proof was provided.The whole process was slow, confusing, and deceptive. Communication is inconsistent, replies take days, and they avoid responsibility at every step.Avoid Lirois — Poor communication, and unreliable refunds.
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