Summer was the person who helped me and she did a great job. Obviously LiTime is a Chinese based company so there's a delay in responding to you because of the time difference. But Litime is NOT like Temu or Vevor; LiTime behaves like a legitimate USA company more in line with Walmart or Amazon. Chinese companies who sell direct on line like Temu ,Vevor, and Ebay will take your money but if you have a problem you will hit a brick wall: Zero help. Zero way to get your money back. I bought a LiTime 230Ah battery, a DC to DC charger, and a 3000 watt inverter. The products look solid and time will tell if they hold up.
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