Bought a month long sunsrcibtion to watch one game. Went to the rink to view. and saw Technical difficulties. Requested a refund right away and they give me 3 automated emails back. After the 4th, I get this: We are unable to issue a refund in situations beyond our control. This includes if a venue chooses not to broadcast, incompatibility with personal devices or networks, errors we cannot replicate, and similar instances. As indicated in both our 'FAQ' subscription fees are final and non-refundable. My reply: Except when you fail to provide the said service that the customer pays for. Expect a chargeback. Start fighting back, Call your creditcards and request s adispute! Only way these folks can stop stealing our $.
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