Genuinely the worst experience with a seller of a product in my life. I ordered 2 items on pre-order from LiveNation Merchandise on December 3, 2019. In my confirmation email, it said the items would ship "near December 13, 2019." Weeks went by without any updates, no shipping confirmation, and my items, which were supposed to be Christmas gifts, did not arrive. I have submitted at least 5 tickets with their online customer service tool and have never received anything but a clearly generic response which was sent to everyone - stating my items were "being shipped ASAP." Well, it is now February 5, 2020 and I have still received no information about my order. There is NO PHONE LINE for customer service so it is literally impossible to talk to an actual human about your order. I have resorted to sending Facebook, Instagram and Twitter messages to their pages to get a response, but have never received an update on my specific order. I would rather just have my money back at this point, but I am guessing that won't be an option if I can't even talk to a human being about my order which was placed over two months ago.
Claim your business profile now and gain access to all features and respond to customer reviews.
Find concert tickets, tour dates, seating charts and show information on LiveNation.co.uk, the world's largest concert search engine. Get tickets early with our exclusive concert ticket presales