I purchased my Outer sofa and chairs x2 three years ago. I ordered the black wicker with grey cushions. After I ordered I received word that they were out of the light grey and offered to ship with cushions that were beige. I agreed after they offered to ship me the light grey cushion covers when they restocked at no additional cost. I received the extra cushion covers ( light grey) before I got the actual furniture. When my furniture arrived it was very well packaged and to my surprise the cushions were grey and not beige. Installation was easy as I only had to put on the legs the legs. I moved and set up all the pieces on my own after the delivery service placed the boxes in my backyard. I called customer service to report that I received the correct color cushions and wanted to send the extra box back but they told me to keep them. I was happy about that. I live in a climate that experiences all 4 seasons and my backyard is South facing which means sun exposure all day with temps into the high 90's / low 100's in the summer at altitude. Over the last 3 years, my sofa set has held up extremely well. The wicker looks just as good as it did when I first got it and the fabric on the cushions have not faded. We've had a couple of spills and it has come out very easily. The only complaint I have has to do with the underside of the cushion cover that keeps the elements out. If you drape it over the back of the sofa and expose it to the sun, it will yellow. You must be deligent about rolling the cover and tucking it behind the cushions. Not a big deal. I would highly recommend purchasing from Outer. Very happy with the product and customer service.
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Live better. Outside. Our outdoor furniture is built to last, enhanced with modern innovations, and crafted with sustainability in mind. Outer offers outdoor seating, dining, fire pit,
Named the #1 Outdoor Furniture Store by Architectural Digest for 2023.
