Mixed signals. Bought a LFC Home Jersey at stadium store at matchday against Burnley. We were short towards kickoff and in a hurry so didnt notice that custom print was with wrong font and placed way too high at neck.Next day, we wen’t to store at Liverpool One, immediately aknowledging that print was bad, nevertheless not able to help since store was not part of stadium store. Tried LFC Store at St. Johns Center, since going to Anfield to return was not in my time schedule nor interest. They did not hesitate a second in also aknowledging the bad case and print me a new Jersey with right and proper placed print. Brilliant service, very happy with that part. Crucial is not whether mistakes are made, instead how they are solved. All in all, happy with my new shirt.
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