liverpoolfc.com

2.5
2.5 Based on 78 reviews

...

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Sharla Morris
AVOID their membership programme

Their membership programme is a scam. AVOID. You pay £35 for a "welcome pack" that never arrives. You then see that your membership will only ever get you one ticket. So you have to either get a friend or family member to sign up and pay another £35 or go to the games alone (if you can get a ticket, which you can't). I can't go alone as I have autism and don't do well in crowds by myself.I explained all this to them and they said that, as I was over the 14 days, I couldn't get a refund. I checked and it was 3 days over. I explained all the above and that I never recieved the "welcome pack" either. They don't care. Literally only after the money from loyal fans. Please avoid them at all costs. Their membership scheme needs a complete overhaul and their internal business practices are nothing short of archiac.Several emails back and forth and nothing is happenin. SCAM

1
Date of experience: Jul 01, 2023

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