Let’s just say I’m on my third machine and every time they’ve replaced it I’ve had to check it in my luggage to get it to my home in Mexico. I asked if I could return my third machine and a customer service representative said yes. I then requested to return it and they said no, past the deadline and would not honor it. Now I’m stuck with a chore and a piece of junk. These machines must be so inexpensive to make bc in lieu of giving a refund they would rather just send a new one to a customer that no longer wants it. I intend to post this review everywhere I can to alert consumers of their shady business practices.
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