Sent the wrong item. Paid £30 for delivery. Now expected to pay £30 to return. Deliberately misrepresented and a scam. How are they allowed to continue? Wowcher not bothered. You sold me an item I did not receive.It was a lesser value and not as described. This is illegal under The pricing practices of retailers must comply with the Consumer Protection from Unfair Trading Regulations, which ban misleading actions. The regulations also give you the right to redress. The following practices fall foul of the Consumer Protection from Unfair Trading Regulations. You have done fallen foul of the clause in bold below.Dodgy discounts: Products advertised as 'on offer' for longer than they were sold at their full price, or increasing in price when they’re on multi-buy offer.Bait advertising: Luring the consumer with attractive advertising around special prices when the trader knows that they cannot offer that product, or only has a few in stock at that price.Bait and switch: Promoting one product with the intention of selling you something else They knew what they were doing and I now have to risk returning an item I may never get a refund for and at my own cost. Why is trading standards not being contacted for a class action for this company???
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