livignsocial.com

1.1
1.1 Based on 200 reviews

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IStoleYourBunny
Complicated Product Purchasing

I ordered a mans watch via an advertisement received by email. When I came to pay (Via Paypal) I found that I was paying 'Wowcher' and not LivingSocial.I was concerned that after payment I did not receive any information about a delivery date.Emails sent to me requested that I redeem a voucher, which I did, but still no info on delivery.I attempted to contact LivingSocial and Wowcher by telephone but neither seem to answer phone calls.Next step was to try to contact via 'Whatsapp' as this seems to be the only way that Wowcher are able to communicate with customers. Not voice contact only text contact (starting with auto responses).Eventually, I did receive an email telling me that my voucher had been successfully redeemed and that I would get the product.However a delivery charge request was made for a further £9.99. No delivery charge over and above the product price quoted was mentioned in the advert I reponded to originally.I found the purchase process very confusing. I believe I received emails from four different organisations.I will not buy a product again as a result of an advert by LivingSocial.Buying from Amazon is much easier snd the price differential is worth it for peace of mind!!I have the watch. It is as advertised and is working O.K.Rod King.

2
Date of experience: Nov 20, 2022

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