i had ordered a centilever parasol where the top was tipping and i had to tie it up. i am disable and was not happy with it. after numerable attempts contacting them atlast they said i could return it at my own cost. I had also ordered two lot of outdoor Moroccon lights which I have returned but they refuse to pay me. I contacted the company good bagen and asked them for postal address to find the postal receipt, no help there . I am still repeating myself many a times about this, asking them the address of the company so that I can trace the postal transaction. they are not doing it. i am getting physically sick with this. i even contacted the Resolver uk. no help as non stop they are asking me the same information. i am an old customer of theirs and wish I had read these reviews before, I would not have got involved with them. i am a registered disable and a pensioner. I wish there are places where they could deal with our complaints. how can they sleep at night doing innocent people like us. no wonder they can afford to advertise for wowcher non stop on TV. this company need to be stopped trading. Can trading standards help here? i would give them zero not even one star or making me cry and getting my BP up. No other company has treated me in such a way. PS. i am continuing this as smita_moezzi@hot mail.com and not as barry
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