livignsocial.com

1.1
1.1 Based on 200 reviews

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Patty Butler
Extremely Dissatisfied

Dissatisfied - through Living Social, I Booked a Hotel and Tina Turner Show in London with OMG hotels, way back in Feb for 5 people (including an 86 year old) totalling over £500, have tried many times to contact both companies, as it is not confirmed what showing time at theatre we have, therefore have not been able to book any other excursions, we also need to know what room configuration we have for the five travelling - never had any replies from OMG .We are travelling to London on Wednesday 13th from Southampton and still have not received the vouchers!! as we cannot get through to OMG hotels and speak to a human, I am getting very anxious at even getting said vouchers! - Really not impressed with the service provided so far. Why are Living Social even using this company and why do living social not respond to complaint emails??If anyone from Living Social or OMG reads this and wants to redeem themselves my booking number is 40587196 in the name of Brown. I have also messaged you and put a comment via facebook, emailed both the congierge team and booking@OMG, nothing receivd back yet. Appalling!!

1
Date of experience: Jul 12, 2022

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