Registered with Livingsocial as they had an offer for a restaurant near where I stay. The voucher was £29.99 which was reasonable price. When I noticed my bank statement there was another £17.47 taken off my card. I thought someone had used my card. The emails have gone back and forward between Livingsocial and me regarding this extra money. I had few emails asking: “Do I have another email address”; “could a family member be involved”. Then FINALLY I was told the following:£6.49Voucher Validity Extension is only available for purchase on selected deals, as indicated to you on the site, the price of the Voucher Validity Extension will increase as a voucher gets closer to its original Expiry Date but the price will be quoted on site within the “My Wowchers/ Vouchers section£5.99Protect My Voucher is only available for purchase on selected deals shown to you on the site at the time of initial purchase.When you purchase "Protect My Voucher" for a Voucher the refundable period for that Voucher will be extended until 7 Days before Voucher Expiry Date.Unfortunately, once purchased, Protect My Voucher cannot be transferred to another Voucher and is non-refundable.For more information please refer to Part F of our£4.99The £4.99 VIP subscription entitles you to one year of:Access to early-release and limited availability deals. For our best deals, we’ll give you a head start on the competition, so you can snap up the best prices and availability. We’ll also send you the deals that are running out each week, so you can grab those bargains before they go!Exclusive discount codes – we’ll send you out special offers – exclusive only to the VIP club. I was finally told because I didn’t UNTICK the above boxes when registering with them - this was these charges!I have looked and told LS I never saw any boxes to untick. So I had a check with their pregs and conditions and still could not see any boxes to untick. I told LS ‘would it not be best to TICK boxes rather than untick them’ IF YOU CAN EVEN FIND THEM.The restaurant did not even know about the deal with LS - they said they would honour the voucher though. Misleading people this way is so wrong. I have just given up the fight to get my money back reluctantly because of health reasons. This Organisation has no scruples as long as they make profit.
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