THE WORST EVER! NO CUSTOMER SERVICE! THEY DON'T CARE ABOUT OTHER PEOPLE OR THEIR CUSTOMERS. LIVINGSTON (WITHOUT THAT SHUT DOWN LAST WEEK) COSTS THEIR CUSTOMERS WAIT TIME FROM CARRIERS. LINE SHUT DOWNS BECAUSE THEY ARE NOT LOGICAL OR CARE ABOUT ANYONE! THE PCC IS USELESS AND THEY TAKE THE BRUNT OF IT. THE PCC HAVE BEEN INSTRUCTEDT TO BLOW PEOPLE OFF AND GET YELLED AT. I KNOW. I'VE DONE IT!!! I AM CURRENTLY ON HOLD FOR THE 2ND TIME FOR 11 MINUTES NOW AFTER BEING BOOTED OUT OF THE SYSTEM BEING ON HOLD FOR OVER 15 MINUTES. I HAD A NEW CUSTOMER TELL ME THAT THEIR LIVINGSTON REP DIDN'T HAVE TIME TO SET THEM UP IN THEIR SYSTEM THAT DAY. THIS CUSTOMER HAD ALREADY BEEN WORKING WITH THEM TO DO SO DAYS BEFORE AND COULDN'T GET HIS FREIGHT CLEARED. WASN'T A ONE TIME LOAD EITHER. I RECOMMENDED ANOTHER BROKER AND HE GOT SETUP AND CUSTOMS CLEARANCE OF HIS FREIGHT IN A FEW HOURS.LIVINGSTON. CLOSE YOUR DOORS!!! YOU HAVE NOT DONE ANYTHING TO CLEAN UP YOUR REPUTATION AND YOU DON'T CARE TOO. I REFER MY CUSTOMERS TO BUCKLAND.10 MINUTES LATER - I JUST CONVERTED ANOTHER CUSTOMER OF YOURS.
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Livingston International simplifies the complexities of importing and exporting, giving businesses the freedom to focus on their core functions. From clearing single shipments to managing global supply chains, clients in North America and across the globe turn to Livingston for world-class customs brokerage, trade consulting, global trade management and freight forwarding solutions. Our clients also rely on us for innovative technology solutions, including the TradeSphere® suite of automation software.
Because the world of customs and trade is constantly changing, Livingston’s brokerage and compliance solutions are tailored to meet the unique needs of today’s businesses. No matter the size of your shipment or the location of your supply chain partners, our solutions are flexible and scalable to fit your requirements.
To learn more about Livingston and our services, visit www.livingstonintl.com. See more
