The worst excuse for a broker ever. A simple, everyday shipment from a regular customer... Over 36 after paperwork submitted, still no activity to process the paperwork?!Finally, after many phone calls, "okay, paperwork is processed, ready to send to customs"... over 5 hours later, still "ready to send to customs", but nothing happening?!Paperwork is "good" according to Livingston reps, but now in "administrative hold" indefinitely.And they call themselves a CUSTOMS BROKER???? This is beyond ridiculous. They should be forced to SHUT DOWN and reimburse the people waiting for them to do their job! I will gladly join a class-action lawsuit against this pathetic excuse for a business.Why doesn't someone look into this horrible customer service at exorbitant prices? They leave trucks and shipments in limbo without recourse! Why doesn't someone make them pay, like Rogers was made to pay!
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Livingston International simplifies the complexities of importing and exporting, giving businesses the freedom to focus on their core functions. From clearing single shipments to managing global supply chains, clients in North America and across the globe turn to Livingston for world-class customs brokerage, trade consulting, global trade management and freight forwarding solutions. Our clients also rely on us for innovative technology solutions, including the TradeSphere® suite of automation software.
Because the world of customs and trade is constantly changing, Livingston’s brokerage and compliance solutions are tailored to meet the unique needs of today’s businesses. No matter the size of your shipment or the location of your supply chain partners, our solutions are flexible and scalable to fit your requirements.
To learn more about Livingston and our services, visit www.livingstonintl.com. See more
