I often use to deal with Livingston on a daily basis trying to get shipments cleared. The issue I had was the representatives at the call center often provide the same info as what is on the Pars Tracker and simply ask you to keep checking. I spend on average 3-4hrs to clear a single shipment, I'm not sure why customers choose to work with Livingston perhaps it's because they are one of the lowest costing brokers in the market. I wasted so much time dealing with Livingston that I actually quit my job, didn't want to deal with them, often in the background if your on the phone you do hear a lot of laughter and is line with what you hear from multiple drivers when they check in at livingston. Glad I didn't have to deal with livingston during this screw up.
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Livingston International simplifies the complexities of importing and exporting, giving businesses the freedom to focus on their core functions. From clearing single shipments to managing global supply chains, clients in North America and across the globe turn to Livingston for world-class customs brokerage, trade consulting, global trade management and freight forwarding solutions. Our clients also rely on us for innovative technology solutions, including the TradeSphere® suite of automation software.
Because the world of customs and trade is constantly changing, Livingston’s brokerage and compliance solutions are tailored to meet the unique needs of today’s businesses. No matter the size of your shipment or the location of your supply chain partners, our solutions are flexible and scalable to fit your requirements.
To learn more about Livingston and our services, visit www.livingstonintl.com. See more