When we first started with Livingston, they were clearing our shipments on time before our driver would leave to get to the border. Since the new year, it has been taking 4 to 5 hours to clear our shipments to cross to the USA. The imports are a little better. We are used to having a contact person who manages our account, now we have to go through a call centre and all they say is they will put in in an expedited queue and then I have to call again and again that the shipment is still not cleared. Maybe assigning a few people to our account would help. This way they are familiar with our shipments.
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Livingston International simplifies the complexities of importing and exporting, giving businesses the freedom to focus on their core functions. From clearing single shipments to managing global supply chains, clients in North America and across the globe turn to Livingston for world-class customs brokerage, trade consulting, global trade management and freight forwarding solutions. Our clients also rely on us for innovative technology solutions, including the TradeSphere® suite of automation software.
Because the world of customs and trade is constantly changing, Livingston’s brokerage and compliance solutions are tailored to meet the unique needs of today’s businesses. No matter the size of your shipment or the location of your supply chain partners, our solutions are flexible and scalable to fit your requirements.
To learn more about Livingston and our services, visit www.livingstonintl.com. See more
